This Privacy Policy describes how dquills.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
1. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
- Personal Information: When you make a purchase or attempt to make a purchase, we collect information including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
2. How We Use Your Information
We use the Personal Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
- Communicate with you regarding your order or customer service inquiries.
- Screen our orders for potential risk or fraud.
- Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
- Payment Processors: We use third-party payment gateways, such as 2Checkout (Verifone), to process payments securely. We share your payment and billing information with them solely for the purpose of completing your transaction. Please note that your payment data is handled according to their respective privacy policies and security standards.
- Shipping Providers: We share your name, shipping address, and phone number with our delivery partners to ship your handcrafted quilling orders to you.
- Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Cookies
Our Site uses “cookies” to enhance your experience, analyze site usage, and assist in our marketing efforts. You can choose to disable cookies through your browser options, but please note that some features of the Site may not function properly if you do so.
5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Your Rights
Depending on your location, you may have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
7. Security
We take reasonable precautions and follow industry best practices to make sure your Personal Information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All credit card information is encrypted using secure socket layer technology (SSL).
8. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided below:
Phone: +94774681091
Business Name: dquills.com (Operated by Wanniarachchi Kankanamge Pasindu)
Address: 12, Mahabuthgamuwa, Angoda, 10620, Sri Lanka
Email: service@dquills.com